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劳拉 is 可用 租用
雇佣 劳拉劳拉Chikhani
验证专家 in 设计
设计师
位置
贝鲁特,黎巴嫩
至今成员总数
2019年7月17日
In addition to 12 years of experience in UX design, 劳拉 is an independent consultant who works with startups, 机构, and established businesses—helping them build better customer-centric products. She also mentors and trains university students and professionals how to apply proper UX techniques to the products they are making.
Portfolio
工作经验
User 经验 and 数字战略 Consultant
2015年至今
自由职业者
- Held workshops and training sessions for startups and accelerators, teaching them how to incorporate UX design into their daily process.
- 设计ed apps for multiple startups including, education technology, 出版, 超市购物, 电子商务, 聪明的轻, 手机游戏. 在每个范围内, I supported the client from the idea stage and until the project is running live with customers.
- Conducted expert reviews and usability testing for a 3D builder, education technology, 和CRM产品.
- Taught web and interactive design to university students.
- Mentored and supported startups in their UX design needs.
- Implemented various client WordPress websites, including an online journal, 培训中心, a financial institution, and a construction website.
技术:矢量绘图软件, Adobe 经验 设计 (XD), 赞贝林, 草图, Adobe Illustrator, UXPin, 用户体验研究, 用户体验设计, 用户体验策略, 用户的旅行, 用户访谈, User 经验 Strategy, User 经验 设计
Head of UX | Consultant
2018 - 2019
等等技术
- 设计ed the cross-platform experience for both mobile and web for a content-curation startup.
- Supported the development team and QA with functional-specification documents that detail every interaction and behavior.
- Conducted usability testing to optimize the current experience.
- Performed user research to understand the need of customers and to come up with needed features.
- 设计的角色, 客户之旅, and customer engagement plan based on different customer milestones.
Technologies: 赞贝林, 草图, InVision应用, UXPin, 用户体验研究, 用户体验设计, 用户体验策略, 用户的旅行, 用户访谈, User 经验 Strategy, User 经验 设计
Marketing Automation and Life Cycle Planning Consultant
2013 - 2015
约翰逊卢克
- 设计ed and implemented a marketing strategy for a real estate developer that aims at engaging customers through the life cycle process.
- Conducted usability tests for banks to enhance their current experience.
- 设计ed and launched landing pages for different clients, creating the full funnel from lead reception and until purchase.
- Created a digital strategy for payment solutions for a bank that aims at engaging card users more.
- Conducted expert reviews for different products in fields of real estate, 银行, 事件管理.
Technologies: Eye Tracking, MockFlow, 微软演示文稿, Adobe Illustrator, InVision, 用户体验设计, 用户体验策略, 用户的旅行, 用户访谈, User 经验 Strategy, User 经验 设计
Lead User 经验 Consultant
2008 - 2013
^ n元素
- 设计ed a self-care portal for a telecom company.
- Performed expert reviews and usability testing for different mobile device providers.
- Gave an expert review for an insulin monitoring device.
- 设计ed a platform for social media broadcasting; it was an app and mobile platform.
- Conducted user research and created a user experience design for a real estate community portal.
技术:Jira, MockFlow, 用户体验研究, 用户体验设计, 用户体验策略, 用户的旅行, 用户访谈, User 经验 Strategy, User 经验 设计
Managment Consultant
2006 - 2008
BD咨询
- Reengineered the processes of a cement factory for the purpose of automation.
- Automated the processes of a warehousing company.
- 设计ed the journey and processes that aimed at automating a university's internal flow.
- Created solution benchmarks for a dairy production company.
技术:矢量绘图软件
Education
2002 - 2005
Bachelor of Science (BSc) Degree in Computer Science
American University of Beirut - 贝鲁特,黎巴嫩
Certifications
2019年6月至今
Bootcamp in Healthcare 创新
麻省理工学院的训练 & Harvard Medical School
OCTOBER 2017 - PRESENT
技术的
的技术
2017年5月至今
用户体验管理
Nielsen Normal Group
经验
Collaboration That Works
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